To ensure you stay on track with your Study Plan, Prep will consistently summarize your learning progress and remind you of the tasks to be completed in each session.

To view your learning progress, please follow these steps:

• Step 1: Select Study Plan (1) on the Home page. Then, on the mobile app, tap the icon (2) to access the Learning Progress screen. On the website, the Learning Progress section is located on the right side of the screen.

• Step 2: On the Learning Progress screen, you can track your overall current status, including: the remaining days (1) (calculated based on the estimated completion date of the Study Plan), the number of trophies earned (2), the actual and planned progress (3), and the incomplete sessions (4).

Cultivating knowledge is like nurturing a tree. The "Little Sprout" will accompany you every day, reminding you of your study schedule to help you maintain steady learning progress. The emotions of the "Little Sprout" depend on your learning efforts. Strive to follow the Study Plan so that the "Little Sprout" stays happy and cheerful!

To use the activation code, please follow these steps:

• Step 1: Scan the QR code at Prep's events or access the link provided in the email with activation code instructions sent by Prep

• Step 2: On the Activation Code page, enter activation code (1), then select Check (2)

• Step 3: You can view the Learning benefits (1) of the activation code or switch to a different activation code using Edit (2). Then, if you have not logged in or registered, select Log in or register (3). If you are already logged in to your Prep account, please check the Activated account information. You can Switch account (4) if needed. After that, select Activate (5)

• Step 4: After successfully activating the code, you can access Prep's learning system to explore the learning benefits by selecting Explore now (1) or Activate a new code (2) to continue activating other codes you have

To manage activation codes, please follow these steps:

On the website:

• Step 1: After logging in, click on the profile icon at the top right corner of the screen. You can access the Activation Code section to view the list of codes you own under My activation code (1) or Search code (2) by entering the activation code (3) to check

• Step 2: Check the activation code name, learning benefits, and activation status. You can activate (2) codes that are in the Not Activated (1) status. Then, please select the confirmation icon (3) to ensure you want to activate the code

How many times have you wanted to start studying but… had no idea where to begin, then ended up putting it off for “later”? To help you stay on track, Prep is excited to introduce Daily Goals — a feature that suggests personalized day-by-day study targets tailored to your own learning journey.

1. What is Daily Goals?

Daily Goals is an automated tool that suggests daily tasks to personalize your learning journey for IELTS, TOEIC, Academic English for Teens, HSK, and PTE.

Key Benefits:

• Automated Planning: The system sets the plan for you—no manual setup required.

• Personalized Tasks: Activities are tailored to your specific study path and current skill level.

• Instant Tracking: Monitor your learning progress in real-time.

• Stay on Track: Ensures you stick to the right direction and pace.

2. What types of task are in Daily Goals?

Every day, the system suggests 2-4 tasks, divided into two main categories:

• Priority tasks: These cover the core concepts you need to complete for the day. They help ensure you stay on track with your learning progress, avoid missing essential knowledge, and maintain a consistent study habit.

• Bonus tasks: These are unlocked after you complete your Priority tasks. They help you strengthen skills you are weak in, review past lessons, or accelerate your progress toward your goals.

3. How do I use Daily Goals on Prep?

To use Daily Goals, please follow these steps:

• Step 1: Go to the Learning Dashboard. In the Daily Goals (1) section, please allow 3-5 seconds for the system to analyze your data and generate tasks. Once ready, the system will display your to-do list for the day and a progress bar.

• Step 2: On the task list screen, you will see: Task Name (1), Task Content (2), and Completion Status (3). Once you have reviewed the details, select Start (4) to begin the task.

💡Quick Tip: Complete tasks in order from top to bottom. Prioritize finishing Priority Tasks first, then move to Bonus Tasks. This makes your study flow smoother and more effective!

• Step 3: After you finish a task, a popup will appear showing the updated Task List (1) and completion status. Select Start Next Task (2) to continue with the remaining items.

Consistency is the key to success. Try to complete your Daily Goals every day to see clear progress in your language learning journey!

FAQs

1. What should I do if I can't access Daily Goals?

• If you cannot use Daily Goals, please try Refreshing the page. If the issue persists, please contact Customer Support for assistance.

1. How do I unlock Bonus tasks?

• Bonus tasks are automatically unlocked as soon as you finish all of your Priority tasks.

To support learners in achieving their goals with an effective strategy, Prep has launched Study Plan version 2.0 with significant improvements. It helps create a flexible and personalized study plan based on your own schedule.

To set up the Study Plan, please follow these steps:

• Step 1: Select the Study Plan option (1) on the Home page. Then, choose Explore Now (2) to start setting up your Study Plan or Learn More (3) to read additional information about this feature. On the StageList screen, click on any stage(4) that you wish to create a plan for.

• Step 2: On the stage information popup, click Start (1) to begin the Study Plan setup process or View Lesson List (2) to preview the lessons. Then, on the Set up Study Planscreen, you will be provided with basic information about the journey before clicking Start (3).

• Step 3: On the Select Study Plan screen, Prep suggests a suitable study method for you. Click Continue (1) or swipe (2) if you want to explore and change to other study methods. On the Schedule Setup screen, customize your study schedule based on your timetable (3), then click Continue (4).

• Step 4: Prep will calculate the Study Plan based on your selections. Then, click Start (1) to confirm the Study Plan setup information, or Adjust (2) if needed. Once the setup is successful, you can View Study Plan (3).

You can completely track your lessons in three different modes within the Study Plan:

• Select the icon (1) to view the Overview mode. The Overview mode allows you to see a summary of your Study Plan, including the total number of lessons and your current progress on the learning roadmap.

• Select the icon (2) to view the Weekly Schedule mode. The Weekly Schedule mode allows you to see your lessons for the week, making it easier to organize your personal schedule and maintain your learning progress.

• Select the icon (3) to view the Lesson List mode. The Lesson List mode allows you to track detailed information about each lesson and its corresponding sections, as well as the completion status for each section.

Adjusting the schedule to fit your timetable can be done if your learning progress is below 70% compared to the plan. The Study Plan is designed to personalize your study plan, helping you achieve your goals in a structured way, so try your best to stay on track with the Study Plan!

In case you want to reset your Study Plan, please follow these steps:

• Step 1: In the Learning Progress section (on the mobile app, tap the icon (1)), select Reschedule (2) to adjust your study schedule.

• Step 2: You will return to the Study Plan setup process and be provided with basic information about the journey before clicking Start (1). Then, on the Select Study Plan screen, Prep will suggest a suitable study method for you. Click Continue (2) or swipe (3) if you want to explore and switch to other study methods. On the Schedule Setup screen, customize your study schedule based on your timetable (4), then click Continue (5).

• Step 3: Prep will calculate the Study Plan based on your existing learning progress. Then, click Create (1) to confirm the information for initiating the Study Plan, or you can choose Adjust (2) if needed. After successfully initiating, you can view Study Plan (3) to review your updated study schedule.

Note:

Prep always encourages you to complete any unfinished lessons to achieve the best results, unless your learning progress is more than 30% behind the plan. Therefore, don't give up too soon!

To help you equip yourself with the necessary skills to achieve your goals, Prep has developed the Test Practice feature - Prep AI Virtual Exam Room.

To practice with Reading & Listening skills, please follow the steps below:

• Step 1: On the homepage, select Test Practice (1). Then, you can choose the Reading & Listening skills under the filter section (2). The system will suggest sets of questions containing the Reading & Listening skills. Additionally, you can use the Search bar (3) to find questions by keywords.

To help students clarify doubts or expand on their lessons, Prep has

To interact with Teacher Bee AI, please follow these steps:

• Step 1: Access your lesson (1), then select Teacher Bee AI (2) at the bottom corner of the screen.

• Step 2: If you want to change the language when interacting with Teacher Bee AI, click (1) to change the language. For the Mobile App, select Explore Now (2) to open the chat space with Teacher Bee AI. You can ask any questions related to the current lesson here (3)

To help you get familiar with the exam, Prep has developed the Exam Mode feature, which closely simulates the real exam, allowing you to practice before the actual test.

The Writing Practice Exam Mode will be launched soon. Stay tuned to experience the Writing practice exam at Prep, just like in the real test!

To use the Exam Room Mode, please follow these steps:

• Step 1: On the homepage, select Test Practice (1). Then, you can choose the Speaking skill directly from the filter bar (2). The system will suggest sets of questions that include the Speaking skill. Additionally, you can use the Search bar (3) to find questions by keywords.

• Step 2: After selecting your desired set of tests, click on Test (1) to start practicing the test, or click on View More (2) to see the details of the tests in the set. Once you access the test set, click on Start (3) or Preview the test (4). In the Mode Selection section, choose Exam Mode (5), then click Start (6) to begin the practice test in Exam Mode.

• Step 3: To start the test, check your device and allow Prep’s website to use our microphone (1) to ensure the best test experience. Read the sample sentence for the system to confirm that the device has been given permission. When the audio quality is good, click Start Now (2) to move to the Instructions screen, then click Start (3) to begin the exam.

Start the test flow

• Step 1: Carefully read the Instructions (1) before pressing Start (2)

During the test, you can:

• Answer the questions. The system will display a notification, then automatically start recording and countdown your speaking time (1). When the answering time is over, the system will automatically stop the recording and mark the question as completed (you won't be able to answer it again).

• Use the Notes (2) section to jot down important points.

• Step 2: After completing all the questions, you will be directed to the Review submission screen. Here, you can listen again to (1) your answers for each question. Then, select Analyze (2) and wait for the results.

Start the result review flow

• Step 1: On the Result screen, you can view the overall score and detailed scores for each criterion, along with the completion level by section for your work.

• Step 2: Then, click View Details (1) to see detailed feedback for each criterion and the Action Plan (2) for improvement guidance. On the View Details screen, click See detailed results for each question (3) to proceed to the individual question review screens.

• Step 3: On the View detailed results screen, you can:

  • Navigate to the previous - next question (1) or open the Question List (2) near the top-left corner of the screen.

  • Review your question and answer, along with detailed feedback on strengths and weaknesses for each question.

  • View the Upgraded Submission (3) (based on your answers) and the Sample (4) with Suggested Vocabulary from the teacher

Note:

The Exam Mode is designed by Prep to closely simulate the actual exam. Keep the following in mind to ensure a smooth exam experience:

1. The system will automatically hide suggestions and sample answers during the exam

2. The countdown timer will be the same as the actual exam.

3. The exam will be automatically submitted once the time runs out

4. The questions will be automatically read aloud, and the question prompt will be hidden

Prep believes that you will soon achieve your goal by consistently practicing in Exam Mode. Keep it up!

No matter where you are, you can easily take the test just like in a real exam in Prep virtual test room with the Test Practice feature – a virtual practice room powered by AI technology.

The Speaking & Writing virtual practice room has two modes:

• Practice Mode: Unlimited practice with a diverse question bank covering all IELTS test types – Effective preparation with suggestions and sample answers – No time limit for completing the test – Review and listen to the audios while taking the test – Detailed grading based on each criterion – Full control over recording your answers.

• Exam Mode: Closely simulates the real exam – Countdown timer for the test – Automatically reads the questions and records your answers – Automatically submits your test when time is up.

Choose Test

• Step 1: On the homepage, select Test Practice (1). Then, you can choose the Speaking skill directly from the filter bar (2). The system will suggest test sets containing Speaking skills. Alternatively, you can use the Search bar (3) to find tests by keyword.

• Step 2: After selecting a test set, choose the Test (1) you want to practice with or select See more (2) to view other tests in the set. On the test Preview screen, click Start Test (3) or refer to the detailed test information and View sample (4)

• Step 3: On the screen, select the mode, then choose Practice mode (1). You can do each part individually and click Start (2) to Check your microphone (3). Once you ensure the microphone is working properly, select Start now (4) to begin the test.

Start the test flow

• Step 1: Please read the Instructions (1) carefully before clicking Start (2)

During the test, you can:

• Listen to the question and refer to the Ideas (1) and Sample (2) sections to think about your response.

• Click on the Microphone icon (3) to record your answer. While thinking and answering, you can track the Time spent thinking (4) on the stopwatch icon to manage your test time better.

• Use the Notes (5) section to jot down important ideas.

• Step 2: After answering each question, you can listen to your response (1) or record it again (2) if you are not satisfied with your answer, then select Next (3) to move on to the next question.

• Step 3: After completing all the questions, you will be directed to the Review Your Answers screen. Here, you can listen again (1) and retake (2) your responses for each question. Once you're confident with your answers, select Analyze (3) and wait for the results.

Start the results review session

• Step 1: On the Result screen, you can view the overall score and the detailed scores for each criterion along with the Completion level by section for your test.

• Step 2: Then, select View Details (1) to see detailed comments for each criterion and Action Plan (2) for guidance on improvement. On the View Details screen, select View detailed results for each question (3) to proceed to the individual question review screens

• Step 3: On the Detailed Results screen, you can:

  • Navigate to the previous - next question (1) or open the Question List (2) located near the top left corner of the screen.

  • Review the question, your answer, and the detailed feedback on the strengths and weaknesses corresponding to each question

  • View the Upgrade submission (3) (based on your answers) and the Sample (4) along with Suggested Vocabulary from the teacher

Note:

The Detailed Results section is a valuable learning resource that helps you reinforce your knowledge and improve your skills. Make sure to take full advantage of it!

To practice Writing skills with test questions, please follow these steps

• Step 1: On the homepage, select Test Practice (1). Then, choose the Writing skill on the filter bar (2). The system will suggest test sets that include the Writing skill. Additionally, you can use the Search bar (3) to find tests by keywords

• Step 2: After selecting a test set, choose the Test (1) you wish to practice or select See more (2) to view other tests in the set. On the Preview screen, a few small notes will pop up before you start. Once you’ve finished reading, select I understand (3) to proceed with the test. Additionally, on the Preview screen, you can refer to View suggestions (4) and View sample answer (5)

• Step 3: On the Select Practice Mode, choose the Practice mode (1). You can choose to practice individual sections and press Start (2) to begin.

Start the test flow

• Step 1: Carefully read the Instructions (1) before pressing Start (2)

During the test, you can:

• While thinking and answering, you can track the Time spent thinking (1) on the countdown timer icon to better manage your test time.

• Note, you must enter at least 5 words in each response to proceed to the next tasks

• Step 2: After answering each question, press the arrow (1) to move to the next one.

• Step 3: After completing all the questions, you will be taken to the Review submission screen. Here, you can review your answers (1) and Edit (2) your responses for each question. Once you are confident with your work, select Analyze (3) and wait for the results.

Start the results review session

• Step 1: On the Overview Results screen, you can view your total score and the detailed scores for each criterion, along with the Completion level by section for your work. Then, press View Details (1) to proceed to the screen for grading each question.

• Step 2: On the Detailed Results screen, you can:

  • Navigate to the previous - next question (1)

  • Review the questions, your responses, and detailed feedback on strengths and weaknesses for each question. Additionally, you will receive advice from Teacher Bee AI (2) to help you improve in the future

  • View the Upgraded submission (3) (based on your work) and the Sample (4) along with Vocabulary suggestions from the teacher

To make changes to your study program, please follow the steps below:

• Step 1: On the homepage, select your study program (1). Choose the program (2) you wish to change and click Start now (3)

• Step 2: The Program Conversion screen will appear. Click Switch to (1) the desired program or Continue (2) with your current course.